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Connections

Connect your channels. You, with your agent.

Here's what trips up most people, explained clearly: how your bot reaches WhatsApp, Instagram, Messenger, and Telegram, who does each step, and what it costs.

Social channels Services
1 · Social channels Where your customers message you: WhatsApp, Instagram, Messenger, and Telegram.
2 · Services What the bot does for you: scheduling (Cal.com), payments, saving to your CRM or spreadsheet, reminders.

We don't make the connections for you. We give you the tools to make them.

Every channel connects with your own accounts. Forja hands your agent (Claude Code or Codex) the playbook with the exact steps, and it walks through them with you. But the account, the verification, and the costs for each service are yours — so everything stays in your name, and no one else touches your keys.

Your agent builds itIt follows a playbook with the steps for each channel, pastes the tokens in as secrets, and gets the webhook running. You approve.
You verifyCreating the Meta/Twilio account, verifying your business or your number — that's on you, since it comes from your own data. Your agent walks you through every click.
The costs are yoursTwilio, ManyChat, or Meta bill you directly — never us, and there's no Forja markup. You pick whichever method is cheapest for your case.
Part 1Social channels

Where they message you. Every channel, its method, and its cost.

Almost every channel has more than one way to connect. Your agent lays out the options with their pros and cons; you choose.

Just getting started? Connect Telegram first (5 min, free, no verification) to see your bot live, and connect the channel where your customers actually are in parallel.

WhatsApp

Official Cloud APITwilioManyChat
  • Who verifies: you, with your Meta account (or Twilio).
  • Extra cost: billed per conversation (Meta's rate). Twilio and ManyChat add their own charge on top.
  • Cheapest option: the official Cloud API (direct with Meta, no markup) — better margin if you resell.
How verification works ↓

Instagram DMs

Official MetaManyChat
  • Who verifies: you, with Meta login from your professional Instagram account.
  • Extra cost: the official Meta login is free. ManyChat adds its own monthly fee.
  • Bonus: a single Meta webhook covers both Instagram and Messenger at once.

Messenger

Official MetaManyChat
  • Who verifies: you, with your Facebook Page and the same Meta login.
  • Extra cost: free through the official method. ManyChat is optional and paid.
  • The upside: if you already connected Instagram through Meta, Messenger is almost done.

Telegram

The easiest
BotFather
  • Who verifies: no one — you create the bot with BotFather and paste in a token.
  • Extra cost: free. No business verification, no card.
  • Ideal for: seeing your bot live in minutes and running your first test.
WhatsApp verification, explained

This is what confuses people most. Here it is, simply.

WhatsApp has two stages: testing for free and going live with your real number. You don't have to verify anything to get started.

Start here · free

1 · Meta's test number

Meta gives you a free test number that works right away, with no business verification. You can only message ~5 numbers that you register yourself — perfect for getting the bot running and testing it yourself.

  • No card, no business verification.
  • Ready in minutes with your agent.
  • Receives text, voice, and images.
Once you're selling

2 · Your real number

To serve any customer you register your business number and complete Meta's business verification (they'll ask for business documents; it takes anywhere from hours to a few days). After that, Meta gives you a daily conversation limit that grows based on how well you handle conversations.

  • A number that's NOT already active in the regular WhatsApp app.
  • You handle the verification yourself, in your Meta account.
  • Starts at 250 conversations/day and climbs on its own.
The "24-hour rule" — and why it won't affect youWhatsApp only lets you reply with free-form text within 24 hours of the customer's last message. Since your bot always replies to someone who just wrote in, normal use doesn't need templates or extra paperwork. Approved templates are only needed if the bot wants to start a conversation (e.g., reminders), and your agent will guide you when you get there.
Part 2Services

What the bot does for you: scheduling, payments, CRM, and more.

Beyond just replying, your bot can book appointments, collect deposits, save every customer to your spreadsheet, or send reminders. We started with the connections used most across every kind of business, and we add more every month. All of them run on your own accounts and keys — just like the channels.

Available already in your bot Coming soon on the way, one of the top requests On request we add it if it's requested

Scheduling & appointments

Books appointments and slots on your real calendar, with automatic confirmation. Key for barbershops, salons, spas, dentists, gyms, coaches.

Cal.comAvailable
Google CalendarComing soon
CalendlyOn request

Payments & deposits

Sends a payment link to collect deposits (to prevent no-shows), orders, or full payment. Key for every kind of business.

Mercado PagoComing soon
StripeComing soon
PayPalOn request

Save to your spreadsheet / CRM

Every lead, booking, or order also lands wherever you already work. The bot already comes with its own dashboard; this mirrors it outside.

Export to CSVAvailable
Google SheetsComing soon
HubSpot · PipedriveOn request

Reminders

The bot sends a reminder before the appointment through the same channel — it cuts no-shows without you lifting a finger.

Appointment reminderComing soon
Post-sale follow-upComing soon

Reviews

After a customer has a good experience, the bot asks them for a Google review — building your reputation on autopilot.

Google reviewsComing soon

Connect to anything

For power users: send every bit of data to Zapier, Make, or n8n through a webhook, and from there to the 5,000+ apps you already use.

Webhook (Zapier · Make · n8n)Coming soon

Using a tool that's not here and you need it? Tell us in the community — the top requests get priority.

Your agent guides you through every connection, step by step.

Start free with Telegram in minutes, and connect the rest when you're ready.

Start free See it in the masterclass