Forja
Your bot's 12 superpowers
Twelve systems that run on their own inside your bot: they protect what it promises, collect payments, follow up on sales that go cold, and report back when something matters.
› included with Forja + · in your cloud, with your data
These aren't promises: each one has its rules written into the code.
Visit each superpower's page to see exactly how it works, with its numbers and its limits.
Anti-hallucination Shield
It's forbidden to state prices or hours that aren't in your business info — what it doesn't know, it confirms with you before promising anything.
see how it works →
AI Watchdog
An AI Analyst rates every conversation (1-5★) and alerts you when a customer gets upset or a sale is at risk.
see how it works →
Handoff that actually gets it right
It escalates only when it matters, with a ticket and an alert — you respond, and the bot steps aside for 60 minutes.
see how it works →
Sales Hunter
Rescues cold chats with ONE follow-up in your tone, inside the 3–20 h window. Just once, max 30 a day.
see how it works →
Ears & Eyes
Transcribes every voice note with Whisper and, with Forja +, sees the photos too: products, payment receipts, locations.
see how it works →
Brand Voice
Your bot writes like you — presets or a voice portrait built from your website, without ever touching the safety guardrails.
see how it works →
Automatic Reports
Every night you get the day's summary — conversations, new leads, and sales — sent to your WhatsApp or email.
✓ already active
Multi-language
Replies in Spanish, English, or Portuguese depending on the language the customer writes in — same bot.
✓ already active
Satisfaction Surveys
After helping a customer, it asks for a 1-to-5 rating and alerts you instantly if one is left unhappy.
✓ already active
No-show Recovery
Re-engages leads who went cold a few days back, with a second message in your tone.
✓ already active
Review Requests
Invites satisfied customers to leave a Google review. Activates once you connect your Google link.
✓ already active
WhatsApp Payments
Sends the Stripe payment link and alerts you once the payment is confirmed. Activates once you connect your Stripe.
✓ already active